Individual Case Consultation
We help threat assessment teams and campus personnel to investigate, evaluate, and manage individual threat cases. Our case consultation services are tailored to the institution’s particular needs and can include identifying sources of information, interviewing persons of concern and others, evaluating information gathered, developing and implementing case management plans, addressing systemic problems with administrators, and identifying key campus and community resources necessary for case management or intervention.
Team Coaching / Subject Matter Expertise
We help some institutions by participating in certain team meetings as a subject matter expert or resource. Institutions have used this option to help existing teams with complex cases and help new teams increase confidence in their procedures and decision making.
Existing Team Audit & Evaluation
We evaluate the current functioning and case work of an existing threat assessment team. In conducting the Team Audit we interview threat assessment team members and key stakeholders, observe team meetings where possible, review cases assessed and managed, and collect other relevant information. Our Team Audit analysis includes an overview of current team functioning, comparisons with current best practices, and recommendations for enhancing the institution’s and team’s overall threat assessment and management capacity and processes. In addition to Team Audits, we offer Full Process Audits which include everything listed above plus a review of the institution’s broader support resources: campus police or security services and counseling and other support resources available for students and employees. Full Process Audits also include one day of basic or advanced threat assessment training (depending on the audit recommendations), following completion of the audit.
New Team Development & Support
We help campuses to create threat assessment teams, establish the authority and capacity to conduct threat assessment investigations, and develop key case management resources. Team development services include a needs assessment of an institution’s existing assets and resources and recommendations on team membership, organizational placement, case documentation options, information-sharing strategies, sample case procedures and protocols, and any necessary policy enhancements. New team development services include one day of basic threat assessment training.
We help campuses to enhance their ability to gather and share information about a student, employee, or other person who has raised some concern, through reviews of existing policies and procedures that govern the institution’s ability to investigate threats and intervene to reduce risk.
We help campuses review and select anonymous reporting mechanisms, examine aspects of the campus environment that could enhance information-sharing, and provide consultation on databases for keeping track of reported information.
We provide institutions with outsourcing options for some or all of their threat assessment case activities, including case investigation, evaluation, management, and documentation. Institutions may request outsourcing for all or a portion of their caseload. Retainer fees apply for this service.
Case Investigation Review
We review investigations already conducted by threat assessment teams or threat managers to identify additional areas of investigation and/or suggest options for case management and intervention strategies.